Shipping & Returns

Returns Policy for Great Solutions, LLC

If you are not 100% satisfied with your purchase, we will be happy to accept a return for refund according to our refund policy.

You can return your purchase for up to 30 days from the date of order unless a different refund policy below applies.  Products must be in the same condition you received them in and in the original box. 
Please contact us via email or phone to get an RMA prior to returning and write the RMA number on the box.  Some products are non refundable and others may be subject to a restocking and shipping fee.

*Ion Cleanse Footbaths have a 60 day trial period with a 100% refund within 60 days of receiving the unit.  Customer is responsible for getting an rma and shipping the unit back within the 60 day period.  Refund will be processed within 14 working days from when product is received.

Saunas, EMF Products (GiaWellness), Vibration Machines, Chi Machines, Saunas, Cryo saunas, Concentrators, Ozonators, Hyperbaric Chambers, LED Light Products, Healy, AO Scan Mobile, Steam Pods, Float Pods, Oxygen Baths, Sauna Pods, Jacuzzi Pods, Thetachambers, Luma Elite, Photobiomodulation Helmets, Rebounders, Lasers, Light Beds, Emsculpt, Compression Systems, Fitness Equipment, Intrafit, Bone Density Machine and Nutritional Products sales are final. No Refunds once product is shipped.

If Great Solutions issues an RMA for special circumstances then cancellation or restocking fees may apply in addition to shipping charges. Customer must return the merchandise in new resaleable condition and pay for shipping. 

Wellness Pro Plus must be returned within 30 days from the date of order. 20% Restocking fee.

Bio Mat/Alkalife Return Policy is:

a) 7 days after receipt, returned for a full refund or exchange less shipping.

b) after 8 days and up to 14 days of receipt, returned for 70% refund or exchange only less shipping.

c) after 15 days, and up to 30 days of receipt, for 50% refund or exchange less shipping.

After 31 days from receipt, there is no refund or exchange

A return authorization form must be completed before any returns can be accepted.  Customer is responsible for any return shipping and must insure the product for the amount paid in case of loss or damage.

Your refund can take up to two weeks to process once the product is received, however, in most cases you will receive a refund more quickly. The customer must return the product to get credit.

If you need to return an item, simply call us or login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

We include Free shipping to continental U.S. addresses on most products. See product page for details on shipping. International Orders and Hawaii may have additional shipping charges.
Customer is responsible for any return shipping fees and any international shipping fees or duties.

If any damage occurs during shipping, it is the customers responsibility to report the damage to Great Solutions, LLC within 3 days and may need to file a claim so damage can be inspected and verified. Customer is responsible for all shipping costs.

Disclaimer/Warning: Statements expressed within this site have not been evaluated by the Food and Drug Administration. Any and all information and/or statements found within this site are for educational purposes only and are NOT intended to diagnose, treat, cure, prevent disease or replace the advice of a licensed healthcare practitioner. Note this website may contain links to other websites and information operated by other parties. These links are provided for your convenience and reference only. Great Solutions LLC is not responsible for the content or products of any linked site or the links contained therein. Beth Campbell is a lay health advisor and teacher who deals strictly in helping people to improve their general health and fitness through better nutrition, improved lifestyle, health habits, and positive mental attitudes. Great Solutions, LLC and affiliates are not licensed physicians and cannot diagnose diseases, prescribe drugs, or recommend treatments for specific disease conditions and they do not dispense medical advice. Beth Campbell is ordained and licensed as Minister of Health and has the authority to dispense Monastic Medicine to all the people through the American University of Indigenous Medicine in accordance with the provisions of law & order codes and as authorized by resolution NR2016.2014. Some Products and services are available to Private Network Members Only. The Network was declared and established under Canon Law and purposed to bring practitioners and healers together to preserve the orthodoxy of sacred healing. The license stands as notice such that it is manifest that a “non-Network jurisdiction for a rule in question” is accepted in regard to the licensed practitioner. The American University of Indigenous Medicine provides education for it’s practitioners to practice and research wellness programs through the four ancient traditions of natural and sacred healing which cover indigenous, monastic, holistic and/or dynastic healing. Any views and ideas expressed are not intended to be a substitute for conventional medical advice or service. By using this website and clicking on any product or link you agree to the Terms and Conditions and to the Refund Policy on this website. You also agree that no responsibility or liability will be incurred to any person or entity with respect to any loss, damage, or injury caused or alleged to be caused directly or indirectly by the information or links contained within this site or to any link on this website. If you have a severe medical condition, please see a licensed healthcare practitioner.

*Weight loss results can vary depending on the individual. There is no guarantee of specific results. This website does not provide medical advice. The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only. Results May Vary: Causes for being overweight or obese vary from person to person. No individual result should be seen as typical. Whether genetic or environmental, it should be noted that food intake, rates of metabolism and levels of exercise and physical exertion vary from person to person. This means weight loss results will also vary from person to person. The content is not intended in any way as a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.

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